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DameWare Mini Remote Control

DameWare Mini Remote Control

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Summary

DameWare Mini Remote Control provides powerful remote control software for connecting to remote desktops, laptops and servers to troubleshoot and solve issues.

DameWare Mini Remote Control (MRC) is the best value in remote control software and has been used for more than 10 years by thousands of IT admins to seamlessly connect to remote servers, desktops and notebooks. DameWare MRC provides remote control for Mac OS X, Windows and Linux systems.

DameWare Mini Remote Control Benefits
• Easy-to-install, easy-to-use and easy-to-maintain remote access software
• Easy to afford with licensing based on number of IT admin users rather than number of remote computers managed
• Validated by thousands of users and supported by SolarWinds!

DameWare Mini Remote Control Key Features
• Quickly and easily connect to and control remote desktops, laptops and servers
• Provides remote control for Mac OS X, Windows and Linux
• Deploy agents “on the fly” and start remote control sessions without rebooting
• Connect to unattended computers without the need for remote user interaction
• Easily configure and install agents in bulk with the included MSI package builder
• Complete security, including smart card authentication
Minimum Requirements

Operating System

Windows NT 4.0, Service Pack 1 or greater (including Windows 2000, XP, 2003, Vista, or 2008)

Active Directory

DameWare Remote Support Active Directory functionality is only supported on machines running Windows 2000 and above. However, even though it is not directly supported, many of DameWare Remote Support Active Directory features will still work on machines running Windows NT4 SP-6a, provided you also installed Microsoft's Active Directory Client Extensions (DSClient.exe) for Windows NT4.

For more information about Microsoft's Active Directory Client Extensions, please refer to Microsoft's website.

Active Directory Client Extensions for Windows 95/98 and Windows NT 4.0: http://www.microsoft.com/windows2000/server/evaluation/news/bulletins/adextension.asp

Exchange

Exchange 2000/2003 support is provided in version 4.x and above within DameWare Remote Support AD Object Views (AD Users & Computers, AD Users container, etc...), and does not require Microsoft's Exchange Admin Tools.

CDM Control

The following informational message will be displayed whenever DameWare Remote Support is executed on machines that do not have version 4.71 or later of the Microsoft COMCTL32.DLL file: This version of DameWare Remote Support requires a newer version of COMCTL32.DLL (Version 4.71 or later) than what is installed on this machine (Version x.xx)*. A newer version of this DLL can be obtained from Microsoft and is shipped with NT SP4 and IE 4.x or higher.

*Note: x.xx will be changed to show the specific version of the COMCTL32.DLL currently on this machine.

When this message is encountered, DameWare Remote Support will still function however, it is recommended that the COMCTL32.DLL file be revised to a later version. This file is not re-distributable by third party software developers but you can download it from Microsoft and install it.