NetSupport Product Overview

NetSupport School is a class leading training software solution, providing Teachers with the ability to instruct, monitor and interact with their Students either individually, as a pre-defined group or to the overall class.

Combining advanced multiple PC monitoring with an innovative customised test designer and the ability to create automated Lesson Plans, this latest version rises to the challenge and requirements of today's modern classroom.

Micromail can supply all products from the NetSupport range:

1. NetSupport School 9
2. NetSupport DNA
3. NetSupport Protect

NetSupport School 9
Windows Vista compatible

NetSupport School is now provided with full support for Windows Vista in addition to its existing platform support.

New features include:

Print Management

A powerful print management component allowing total control over printer usage within the classroom. Students can be prevented from printing, be assigned page limits per lesson or require Teacher authorisation.

The print management feature supports multiple printers within a classroom, prevents the addition, deletion or modification of existing printers and provides printing usage summaries for the class.

Messenger Monitoring

NetSupport School extends its application control features with the availability of Messenger Monitoring. In addition to the ability to prevent Messenger applications running within the classroom, NetSupport School also provides real-time monitoring of specific Messenger applications presenting the Teacher with a real time view of chat activity and content.

The Messenger monitoring component supports a range of messenger applications including MSN, AOL and Yahoo messengers.

Keyboard Monitoring

New to NetSupport School is Keyboard monitoring. Designed to be used in conjunction with application control, this component provides Teachers with a real-time insight into Student activity and topic understanding. During a lesson, while all Students are working using any approved application, the Teacher can monitor the entire class and see quickly and easily their typed content and activity levels.

The keyboard monitor also provides a perfect monitoring tool when students are online in forums or search forms.

Device Control

NetSupport School also features protection from external sources for the duration of a class. This includes preventing data being copied to (or from) USB devices, CD or DVD drives.

Rather than providing a crude on/off policy that prevents resources being utilised in the classroom, the NetSupport School protection allows data to still be viewed on a USB Memory Stick or CD, but prevents copying files from them.

NetSupport School also provides a new Audio device control, allowing the Teacher to disable the Audio on all student systems in a single action. Perfect in a class of 30 noisy computers.

New Student Information Bar

NetSupport School now features a Student Information bar, neatly located at the top of each Student Screen. This can be set to be always visible or to auto-hide.

The information bar provides feedback to the student on the current lesson, time remaining, current websites and applications that are available, the status of messenger and keyboard monitoring and quick access to request help. All of the features included on the information bar can be customised by the Teacher.

Product Enhancements

Internet Security

The Internet monitoring and control features of NetSupport School have been further enhanced providing internet control across a wide range of browsers and the inclusion of partial URL filtering. Teachers can now provide access for students to selected pages on a website, but restrict access to other pages at the same site. Version 9 also includes the ability to block FTP access as standard.

In addition the latest version of NetSupport School features a new "SafeSearch" feature, which overrides the search settings for most leading search engines and prevents inappropriate content being returned within search results.

Testing Features

The Students Testing modules have been further enhanced, with a new Question and Test designer component, easy addition of testing resources via desktop "drag and drop" and a streamlined Test player with improved Student feedback.

NetSupport School now also features an online resources exchange, where teachers can upload, download and share resources for the classroom.

Wireless Support

Wireless support in NetSupport School has been extended to offer improved performance over wireless access points and the inclusion of class lists. To complement this a new class list creation tool is now provided to allow for off-line preparation of class lists.

The latest version of NetSupport School also features a Student Locator, this connectivity server allows wireless student laptops to be located across any LAN or WAN. Using this new, standard component, Students' wireless laptops can be located and connected to from any Class list no matter what their current IP address information or subnet is.

NetSupport DNA For any organisation that depends on its IT assets, namely hardware and software, to remain competitive and efficient, it stands to reason that knowing exactly how many desktops it has and specifically which applications are in use, will be of critical importance.

IT assets account for the largest proportion of the overall IT spend, therefore, ensuring they are properly managed and maintained becomes one of the highest priority corporate goals for any organisation where TCO (Total Cost of Ownership) is high on the agenda.

The annual cost of supporting this IT infrastructure can often result in costs spiralling out of control, where the initial purchase price of IT assets pales into insignificance. Understanding leasing arrangements and undertaking proactive asset management ensures compliance with software license agreements and makes budget forecasting more accurate. Knowing how many of your users are using a specific application at any given time will allow for both effective trimming of software budgets and a realistic prediction of future software investment.

NetSupport Protect NetSupport Protect is the number one choice for technology coordinators and IT administrators to protect Windows� operating systems and desktops from unwanted or malicious changes.

NetSupport Protect provides a secure, reliable and productive computer environment ideal for shared use systems and the classroom. With its extensive list of security features and intuitive format, administrators can use NetSupport Protect to guarantee that users are getting the most beneficial use of their computer learning experience.

NetSupport Protect prevents users from deleting critical files and applications, making unauthorised changes to the desktop, saving unwanted programmes and corrupting the operating system. With NetSupport Protect, you can feel confident that unauthorised changes to a system, whether accidental or malicious, won't become an issue or impact on the productivity of your computer systems.

NetSupport Protect provides a proactive, rather than reactive solution to the challenges faced. The philosophy of the product is to prevent changes to the desktop environment and avoid the need to rely on "repair" based solutions that are more costly and have a greater maintenance overhead.

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For Questions or Advice contact: Diarmuid

vendor website: www.netsupportschool.com