Unlocking Office 365: Micromail & Ergo tell all at HEAnet event
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3 May 2019
As the trusted Licensing Partner of the HEAnet, Ireland’s national research and education network, we were pleased to invite our colleagues from Ergo to the HEAnet Microsoft Licensing workshop, where we jointly showcased the full scope of the Microsoft Office 365 family of products and solutions. This event took place in HEAnet’s headquarters in George’s Dock, Dublin, which played host to a full room of attendees from various third level institutions.
For the vast majority of HEAnet clients in attendance, the Office 365 products and services was already available to them via their annual Microsoft Campus agreement which Micromail manages. The event was to aid these customers in making the most of their licenses in a way that made sense for each institution. Although from the same industry, no two institutions are identical – and it was important to highlight the ability of Office 365 to address every challenge and pain point an institution may face, no matter the situation.
Up for discussion was the security features that come with Microsoft 365 A3 and A5 licenses, in particular, Security Identity and Access Management. Ergo’s Conor Magee and Sean McAvinue did a deep dive of Azure Active Directory and Multi-Factor Authentication complete with real-time demonstrations of these products, using real-world examples.
After this, they moved onto Information Protection, Threat Protection and Security Management. They provided statistics on these features and how they are shaping the future of security management, something that is of top priority for all organisations – especially ones who are handling huge amounts of personal and technical data.
What followed was a Q&A from the attendees where myself and Micromail colleagues, Seán Deasy and Stewart Kennedy, were on hand to address any licensing queries.
Last up was Peter McCullagh from Ergo who did a very informative presentation entitled “Ten Things You Should be Doing in SharePoint Online”, again followed by a Q&A session. This highlighted another way in which Office 365 and the Microsoft product family can do to help organisations like third level institutions succeed by digitally enhancing their processes, workflow and workforce.
In a world where digital is the word on everyone’s lips, and organisations have to go digital to stay relevant, it’s important to partner with not only a tech pillar like Microsoft, who pioneers and creates the solutions, but also the partners on the ground who take the time to understand your pain points, tackle your challenges and ultimately help you along every step of the way.