Our Story

One of the most successful and influential software licensing consultancies in Ireland, Micromail’s services cover the entire software lifecycle, from licensing consultancy and procurement to renewal, audits and SAM (Software Asset Management).

Having started out as a mail order company in 1987 selling IT books and software, we evolved with the IT industry, from PCs and Macs through Novell and Windows networks, to the Internet and Cloud Computing, all the time developing our software licensing competency.

Micromail Limited was incorporated in 1994. Today we are owned by Ergo, a leading Irish IT solutions player, but continue to trade and grow as an independent company, a prominent provider of vendor-independent advice and strategic licensing support to corporate, government and educational institutions.

We have a special place in the Microsoft ecosystem. Winning the Microsoft Ireland Reseller of the Year award in 1994 was the first public recognition of our expertise in Microsoft sales and consultancy. Our Microsoft business continued to grow through hard work and a consistent focus on customer service. In 1999, we were appointed a Microsoft Large Account Reseller and became Enterprise Software Advisors in 2001. We were named Microsoft Ireland’s Licensing Solutions Partner of the Year in successive years from 2016-2018.

Our Evolution

Brother and sister duo Alice and Willy Kelly start Micromail

Brother and sister duo Alice and Willy Kelly start Micromail

- The company starts selling computer books and packaged software. Anne Kelly joins the company in 1993 as Finance Director

1987
Micromail receive the Microsoft Ireland Reseller of the Year Award

Micromail receive the Microsoft Ireland Reseller of the Year Award

- Our expertise and role in the Microsoft space is solidified

1994
Appointed Microsoft Large Account Reseller and Microsoft Enterprise Advisor

Appointed Microsoft Large Account Reseller and Microsoft Enterprise Advisor

- This is for the Corporate, Government, and Education sectors

1999
Micromail achieves Microsoft Gold Partner status

Micromail achieves Microsoft Gold Partner status

- In the areas of Licensing Solutions and SAM Competencies

2005
New head office

New head office

- We move to our new headquarters in Nessan House, Blackrock, County Cork

2007
Micromail accredited with ISO 9001:2008

Micromail accredited with ISO 9001:2008

- We are recognised for our provision of software licensing solutions and Software Asset Management (SAM) services, successfully upgrading to ISO 9001:2015 in 2017

2012
Micromail win the Microsoft Operational Excellence Award

Micromail win the Microsoft Operational Excellence Award

- We win this award for the second year in a row

2013
Micromail acquired by Ergo

Micromail acquired by Ergo

- Continuing to trade under our own name, we build on Ergo's scale and diversity to extend and deepen our licensing consultancy and SAM business across all sectors of the Irish economy

2016
Celebrating 30 years in business

Celebrating 30 years in business

- We are also appointed a CSP Direct Reseller and Ireland's only Adobe Platinum Worldwide Partner

2017
Named as Approved Supplier on the pan-European Geant Framework

Named as Approved Supplier on the pan-European Geant Framework

- We sign the first Geant Azure Enrolment in Europe

2017
Micromail win the Microsoft Ireland LSP of the Year Award

Micromail win the Microsoft Ireland LSP of the Year Award

- For an incredible third year in a row

2018