Month: February 2025

Micromail is excited to announce that we have achieved entry into the Adobe Education Elite Partner Program for 2025. There are less than 20 Adobe partners in Europe who have achieved this status, and Micromail is the only Irish partner to do so. The Adobe Education Elite Partner accreditation recognises partners that have the capability and skills to deliver the best experiences to education customers.

Micromail has been instrumental in helping educational institutions transform their workflows and enhance their digital capabilities. By leveraging Adobe solutions, Micromail supports schools and universities in various areas, including preparing graduates for a digital-first world, improving document management, and boosting student engagement. For instance, Adobe Acrobat AI helps institutions manage documents more efficiently by automating tedious processes, enhancing collaboration, and ensuring accessibility. This results in a more innovative and focused academic environment.

Additionally, Adobe Acrobat Sign is revolutionising the way educational institutions handle paperwork. By offering electronic signatures, schools and universities can automate their paper-based documentation systems, providing students and staff with a seamless digital experience. This not only saves time and resources but also enhances security and reduces the carbon footprint of these institutions.

The Adobe Education Elite Partner Program is a prestigious recognition awarded to a select number of companies that demonstrate excellence in delivering Adobe solutions to the education sector. This program offers numerous benefits to educational customers, including tailor-made projects, exclusive discounts, certified training, and comprehensive support. As an Adobe Education Elite Partner, Micromail is committed to providing top-notch service and support to its education clients, ensuring they can fully leverage Adobe’s innovative technologies.

Micromail’s involvement in the Adobe Education Elite Partner Program also means that educational institutions in Ireland and beyond can benefit from the latest Adobe tools and resources. This partnership enables Micromail to offer specialised training sessions, workshops, and webinars to help educators and students make the most of Adobe’s creative and productivity software. By staying at the forefront of digital transformation, Micromail ensures that its clients are well-equipped to navigate the ever-evolving landscape of education technology.

Talk to Micromail today about how Adobe solutions can deliver transformational results for educational institutions in wide and diverse areas such as preparing graduates for a digital-first world, document management & electronic signature, and boosting student engagement. To discuss more on Adobe, please talk to your regular Micromail account manager or email our dedicated Adobe team at adobe@micromail.ie to organise a call.

Pic: Gareth Ewing, centre, from the Micromail Adobe Team with Graham Trick (Education Sales Specialist – Adobe) and Mykie Hall (Channel Account Manager – Adobe) celebrating the news that Micromail has achieved entry into the Adobe Education Elite Partner Program for 2025. Pictured at the BETT 2025 conference.

Micromail is extremely excited to announce that we have achieved first place ranking for the supply of Microsoft Azure in Ireland as part of the new GÉANT cloud framework – OCRE 2024.

The OCRE 2024 framework looks to foster digital transformation across Europe, by enabling easy, convenient, and compliant consumption of commercial cloud services for Research and Education (R&E) institutions. Through our number 1 ranking, qualifying HEAnet affiliates can procure Azure via Micromail and enjoy the benefits that OCRE 2024 brings, including:

• As a pre-procured framework, it allows qualifying customers to utilize first party services such as Microsoft Azure without any further tendering process. Get Azure from Micromail without any procurement headaches.
• Procurement security via the 5-year nature of the OCRE 2024 framework, which starts in February 2025.
• Provide Concessions, including a 16% discount on Azure PAYG, to qualifying customers.
• Expert licensing, billing, contractual and procurement advice from the dedicated Micromail Education team
• Azure Professional Services such as Migration, Modernisation of Applications and Cloud Management & Operations delivered by our parent company Ergo, one of the few Microsoft Azure Expert MSP accredited partner’s in Europe.
• GitHub Learning for OCRE and Analytikus.

Micromail has many years’ experience in delivering expert Microsoft licensing solutions to the Research and Education community in Ireland. We are proud to be the current supplier of Microsoft Licensing Services to HEAnet clients and we were the previous supplier of Microsoft Azure in Ireland under the OCRE 2020 IaaS+ framework. Earning our place as the number 1 ranked supplier of Azure in the new OCRE 2024 framework cements our position as Ireland’s leading supplier of Microsoft licensing solutions to the Irish Research and Education community.

To learn more about Azure and the OCRE 2024 framework contact your regular Micromail account manager or email ocre2024@micromail.ie to organise a call.

The healthcare and pharmaceutical industries operate at the crossroads of complexity, innovation, and critical responsibility. From ensuring compliance with strict regulatory standards to advancing life-saving research, every task relies on accurate and efficient documentation. Yet, traditional manual workflows often fail to meet the demands of these high-stakes environments.

Adobe Acrobat AI offers an advanced solution tailored to the unique challenges of healthcare and pharma professionals. By automating time-consuming tasks, enhancing collaboration, and ensuring compliance, Acrobat AI empowers professionals to focus on delivering exceptional care and groundbreaking treatments.

How Adobe Acrobat AI Supports Healthcare and Pharma Professionals

Each role in the healthcare and pharmaceutical sectors comes with distinct documentation challenges—whether it’s reviewing intricate contracts, streamlining patient care records, or developing accurate marketing materials. Adobe Acrobat AI provides specialised tools designed to meet these needs:

1. Clinical Researchers: Streamlining Data-Driven Insights

Clinical researchers navigate vast volumes of data from studies, regulatory documents, and scientific papers. Acrobat AI simplifies their workflows by:

• Data synthesis: Extracting key insights from clinical trial data and research papers into concise summaries.
• Regulatory support: Reviewing documentation for compliance with Irish and European Medicines Agency (EMA) standards.
• Automated reporting: Generating summaries for internal stakeholders and external review bodies.

2. Hospital Administrators: Simplifying Policy and Procedure Management

Hospital administrators manage complex policies, procedures, and patient care guidelines. Acrobat AI enhances their efficiency by:

• Policy updates: Condensing lengthy policy documents into actionable summaries for staff.
• Optimising patient records: Digitising handwritten or scanned records, making them searchable and reducing administrative backlogs.
• Claims management: Identifying inconsistencies in insurance claims for quicker resolution.

3. Physicians and Nurses: Enhancing Patient Care Documentation

Frontline healthcare professionals must juggle patient care with extensive documentation. Acrobat AI alleviates this burden by:

• Automating transcription: Converting handwritten notes into structured digital formats.
• Summarising histories: Creating concise overviews of patient records for faster decision-making.
• Reducing errors: Enhancing accuracy by automating repetitive tasks.

4. Pharmaceutical Marketing Teams: Ensuring Precision in Communication

Pharma marketing teams rely on accurate materials to communicate critical drug information. Acrobat AI streamlines this process by:

• Fact sheet updates: Automating updates to ensure compliance and relevance.
• Compliance checks: Proofreading marketing materials to meet Irish and EU pharmaceutical advertising regulations.
• Real-time collaboration: Facilitating seamless editing and approvals across global teams.

5. Legal and Compliance Teams: Simplifying Regulatory Documentation

Navigating contracts and compliance documents is a core challenge in the pharma industry. Acrobat AI assists by:

• Clause identification: Extracting key terms from contracts for faster reviews.
• Regulatory alignment: Highlighting discrepancies to ensure compliance with government requirements.
• Contract summarisation: Providing clear, concise overviews for stakeholder clarity.

Benefits Tailored to Healthcare and Pharma

Adobe Acrobat AI offers a range of advantages specific to the demands of these industries:

• Speed and Accuracy: Automates tasks like summarisation and formatting, enabling faster workflows.
• Regulatory Compliance: Ensures adherence to healthcare and pharma standards, including EMA guidelines.
• Collaboration: Enables seamless, real-time sharing and editing of critical documents.
• Cost Efficiency: Reduces manual workloads, freeing resources for core priorities like patient care and innovation.

Why Choose Adobe Acrobat AI for Healthcare and Pharma

Adobe Acrobat AI revolutionises document management in healthcare and pharma, making workflows smarter, faster, and more compliant. From clinical researchers and hospital administrators to marketing and compliance teams, every professional benefits from its powerful capabilities.

At Micromail, we specialise in licensing Adobe solutions that meet the specific needs of the Irish healthcare and pharma sectors. Contact us today to discover how Adobe Acrobat AI can transform your organisation, enabling you to focus on what matters most: innovation and exceptional care.